Customer help
If talking to a real-life human is more your thing, you can reach our Customer Support Team via email (below).
How can we help?
FAQ
We might have already read your mind. Use the search to find what you are looking for.
Returns & exchanges
Where is my return?
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Can I exchange my item?
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Can you help with a damaged item?
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What if my item is faulty?
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Orders and tracking
Where can I buy Bamboo Underwear products?
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Where is my order?
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When will you restock?
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My package is missing. Can you help?
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Do you ship internationally?
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Payment
What payment options do you accept?
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What is Afterpay?
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How can I get a discount?
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Sizing
What size should I buy?
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What is my bra size?
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Do you offer plus size?
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Get in touch
Have a question about your order, or a general enquiry?